Frequently Asked Questions
- 1. Do you allow smoking on your property? In your rooms?More
Our hotel is entirely non-smoking.
- 2. Do you allow pets?More
No, we do not allow pets.
- 3. What time is check-in and check-out? Do you have early check-in or check-out?More
Check- in time is 3:00 p.m. and check-out time is 11:00 a.m. There will be a $20.00 early check-in/check-out based on availability.
- 4. Do you have free wireless access to your rooms?More
Yes, we have free wireless that is password protected. Ask for password at front desk.
- 5. Do you have a pool?More
No, I'm sorry we do not have a pool. We do have 2 in-room whirlpools.
- 6. Are you open 24-hours?More
Yes, there is always someone at the front desk 24/7.
- 7. Do you have room service?More
No, we do not have room service. There are several restaurants in the area. Stop at the front desk to get information.
- 8. Do you have a business center?More
Yes, our hotel has computer in the lobby for guests you use.
- 9. What is your cancellation policy?More
To avoid charges, we have a 24-hour cancellation on all reservations.
- 10. Do I have to pay with Credit Card?More
Yes, we require a credit card number to hold each room and will require a credit card at check-in.
- 11. Where are you located in Westfield?More
Take Exit 113 off of I-39 and head West into town and turn at the first right(Pioneer Park Road) and we are on the right hand side of the road. Brakebush Outlet Store is next door to us.
- 12. Do you have an elevator?More
No, we do not have an elevator. We have 2 sets of stairs, one at each end of the Hotel. We also have a luggage cart on the first floor.
- 13. Do you have handicap rooms?More
Yes, on the first floor we have 2 rooms with one of them a wheelchair accessible shower (room 112).
- 14. How do I make a group reservation?More
Give us a call 24/7 at 608-296-2135 to reserve your group of rooms. 6 or more rooms at check-in gets 10% each room. We will use your credit card to guarantee the group. As guests for your group call in, they can give us their credit card to guarantee. Any No Shows gets billed to your credit card. One week cancellation for advance bookings of groups.